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Frequently asked questions
Refund policy

Return Policy

We offer a 30-day return policy from the date of delivery.

To be eligible for a return:


  • The item must be unused, in original packaging, and in the same condition as received.

  • Proof of purchase is required.

Non-returnable items:


  • Items that show signs of heavy use or damage caused by the customer.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

Approved refunds are processed back to your original payment method within 5–10 business days.
Shipping policy

Processing Time

Orders are processed within 1–3 business days.

Shipping Time

Estimated delivery time: 7–14 business days depending on location.

Tracking

Once your order ships, you will receive a tracking number via email.

International Shipping

We ship internationally. Delivery times may vary due to customs or local postal delays.

Incorrect Address

Please ensure your shipping address is correct. We are not responsible for packages delivered to incorrectly provided addresses.
privacy policy

We respect your privacy and are committed to protecting your personal information.

Information We Collect

  • Name
  • Address
  • Email
  • Payment information (processed securely via third-party providers)

How We Use Your Information

  • To fulfill orders
  • To communicate order updates
  • To improve customer service

We do not sell or share your personal information with third parties, except when required to complete your order (payment processors, shipping partners).

Data Security

Your information is protected using industry-standard security measures.